CHANGE OF MIND

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If you change your mind about your purchase, we're here to help. To be eligible for a return:

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• Products must be unopened, unused, and in the same condition that you received them.

• Products must be undamaged and in resellable condition.

• The buyer is responsible for return postage costs for change-of-mind returns.

• Product must be returned within 3 days of reception, calculated according to the delivery tracking timestamp. 

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Refunds will only be issued for products that are returned in a resellable and unused/unopened condition.

 

If a product is damaged in transit due to improper packaging by the buyer, a partial refund will be considered based on the item's condition.

 

The buyer assumes responsibility for securely packing the returned item.

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COMPANY FAULT

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• If you receive an incorrect item or your order is not as described, you may return the product at no cost for a full refund.

• For items damaged during shipping, please provide photographic evidence for verification.

• If the damage is due to our packaging, we will offer a full refund for the affected items.

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We aim for your complete satisfaction and will work with you to resolve any issues fairly and promptly.